在当今社会，国际交流日益频繁，跟外国人打交道要注重礼仪，基本的就是感谢和致歉了。今天我们在这里和大家一起探讨的话题是：在英文中如何表达感谢和抱歉，以及收到别人的感谢和致歉时如何回应？
先进入热身环节 Warm-up Exercises：
请读读这个笑话
Joke: One day, Tom’s mother said to him, “You should study hard. I will give you one dollar if you get a 100 in your exam.” After a few days, Tom went home and said to his mother, “Mum, please give a dollar to me.” “Which subject did you get a 100?” his mother asked him with a smile, giving him one dollar. Tom said, “I got a 50 in English and a 50 in Math.”
再来学习两个短语
I have butterflies in my stomach: I am so nervous. 该短语意思是“我太紧张了！” 请看对话示例：
A: I have a job interview this afternoon. B: Really? Have you butterflies in your stomach? A: A little.
Look on the bright side: be positive and optimistic 该短语意思是“保持乐观积极的心态”，请看对话示例：
A: Why so sad?
B: Helen stood me up last night. 海昨天晚上失约了.
A: It’s one of those things. (这是常有的事) Look on the bright side.
接下来我们学习致谢的表达
请看常用的句子，注意根据具体情况替换句型（黑色字体为基本句型）。
Thank you so much for your generous hospitality. 非常感谢您慷慨的款待。
Thank you for everything. 感谢你做的一切。
Thank you for your time and consideration again. 再次感谢您的时间和关注。
Many thanks for your kind and warm letter. 感谢您友好而热情的来信。
Thank you very much indeed (from the bottom of my heart). 真是非常感谢你了。
Thank you. I really (deeply) (warmly) appreciate your help. 谢谢，很感谢你的帮助。
Thanks a million (ever so much). 万分（非常）感谢。
Thanks for coming all the way over here. 谢谢你不远万里专程跑一趟。
We are deeply (extremely)( truly) grateful for your support. 我们深深感谢你的支持。
Thank you for one of the most memorable days of my trip. 为旅途中值得留念的一天，向您表示感谢。
Thank you for contributing so much to the pleasure of our stay in Xi'an. 感谢您为我们在西安停留期间所做的一切，我们非常的愉快。
除了使用thank 表达谢意外，我们再看看几个“升级版”的表达：
Please accept my sincere (grateful) (profound) appreciation for ... 请接受我真挚的（衷心的）（深切的）感谢......

It’s generous of you to take so much interest in my work / to give me so much of your time/ to show me so much consideration. 承蒙对我的工作如此操心 / 为我花费这么多时间 / 对我如此关怀。
We were deeply touched by ... ……使我们深受感动。
It was nice/ kind of you to do so. Thank you very much. 你这样做简直太好了,非常感谢.
下面我们学习致歉的表达方式
I'm sorry to give you so much trouble. 我很抱歉给你添了这么多麻烦。
I must apologize for what I've done. 我必须为我所做的一切道歉。
I am sorry for the way I spoke to you just now. 很抱歉，我刚才不应该那么对你说话。
Forgive me for being so rude. 请原谅我的粗鲁。
I really didn’t mean that at all. 我真得不是那个意思。
I’m awfully sorry to interrupt you. 非常抱歉我打断了您。
Excuse me for being late. 很抱歉，我迟到了。
I’m sorry to have kept you waiting. 让你等这么久，真得很抱歉。关于致谢和致歉的回答
thank you 和sorry的答语有些是相同的，有些却只能用于其中的一种情况。
1）两种情况均可使用的应答语：
Not at all. 不用谢。/没关系。
That’s all right /OK. 不用谢。/没关系。
It’s nothing. 没什么。/没关系。
Don’t mention it. 不要客气。
2）只能用于thank you 的答语：
It’s a pleasure. 不用谢。
You are welcome. 别客气。
My pleasure. 我很乐意。
3）只能用于sorry的答语：
Never mind. 没关系。
It doesn't matter. 没关系。